TERMS AND CONDITIONS  

TERMS OF PURCHASE

The item belongs Soulosofie until full payment is received.

INFORMATION IN THE ONLINE STORE

On Soulosofie we have done everything in our power to avoid errors in the web shop. However, there may be errors and omissions in the information, text, images, graphics and other materials. In such cases and to the extent permitted by law, we can not be held liable for damages resulting thereof, insofar as such damage is not the result of gross negligence or willful misconduct on our part. It is Soulosofies intention to accurately reflect the products are for sale in this webshop. However, there is no guarantee that the colors in this webshop accurately reflect the actual colors. These abnormalities may be due to your computer’s color and image settings, and therefore we can not guarantee that the colors are exactly the same as on your computer screen.

ACCESS TO OUR ONLINE STORE

We reserve the right at any time and for any reason to remove or amend the service we provide on our web shop without prior notice. We are not responsible for this online shop is unavailable at any time or for any period.

ORDERING

This shop is open 24 hours a day. However, it may happen that it must be closed due to maintenance. When you place an order, you must provide your personal information, contact information and payment information. Remember that it is your responsibility to ensure that the information is correct. By making an order in this online shop, offers you to buy the products you have selected under these conditions. We may, at its sole discretion to accept or reject your offer. The receipt you receive when you click “Buy” is an automatic confirmation means that we have received your submitted tenders. However, the confirmation is not that we have accepted your offer and we reserve the right to decline your offer after you have received the automatic receipt. We can not guarantee that all products shown in this online shop are in stock when you place your order. If the item you ordered is out we will contact you as soon as possible and make sure that you get a full refund. Soulosofie have the right to refuse your offer if we do not receive payment approval.

CANCELLATION

When buying goods comes open purchase / exchange right for 14 days upon receipt. The merchandise must be in the same condition as when you received it, in the original packaging. When you exercise the right of withdrawal, you as a customer to ship the goods back to where it was downloaded. Soulosofie is not responsible for any damage caused in the return shipment, therefore, send returned well packaged if the goods need to be sent. When it comes to ordering goods / order goods ordered be reserved to you or discounted goods does not apply to open purchase / withdrawal.

DAMAGE

Important: Be sure to check the goods for any damage when you receive the delivery, alt when you collect your goods in our warehouse. For goods with visible external shipping damage should be able to be claimed, the damage must be noted on your bill of lading from the shipping company in connection with the receipt. Ask driver alt personnel at the warehouse noting the damage and sign. At any shipping damage, contact info@soulosofie.com urgently. Include in the email, clear images of the damage and the possibly damaged packaging and indicate in the email your order number. For us to be able to complain about the damage against our belt, we need to notify transport damage to the debtor within 1-3 days. Goods must have been visible before they are taken from the warehouse. Shipping damage is not reported by the own transport.